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Frequently Asked Questions

  • Am I allowed to take the stairs?
    Am I allowed to take the stairs?
    For the safety of our guests, the stairwell remains locked. Taking the stairs is not recommended due to the 27 story climb. We of course want to do what we can to accommodate our guests. If you feel like taking the stairs is the best option for you, please contact our security department prior to your visit at (256) 246-3719. They will be happy to answer any questions and to help coordinate accommodations needed.